Who this is
This site, oahuhomesearch.com, is operated by The Ulu Team, a residential real estate team at Keller Williams Honolulu (Hawaiʻi brokerage license RB-21303). Keller Williams Honolulu is the brokerage that holds the licenses under which the team works; each Keller Williams office is independently owned and operated.
The team works residential real estate on Oʻahu. The site is run from Hawaiʻi, is intended for people in the United States, and the services behind it process information in the United States.
What we collect
Only what a form asks for, plus what a web server sees by default. There is no account requirement to browse, and no form on this site is mandatory.
When you fill in a form
- Your name and email address. Every form on the site asks for both.
- Your phone number, if you choose to give it. Phone is optional everywhere it appears, and if you do enter one, the form asks you to tick a consent box before we may call or text it. We record that you consented and when — the box being ticked is the record, so a number given without it is stored but not called or texted.
- Whatever you type in a message or comments field.
- Details specific to the form: a property address and its rough particulars on a home valuation request, the listing you were looking at on a listing enquiry, your timeline if you tell us, and which agent you asked for.
- Which page you sent it from.
If you create an account
- Your email address, which is also how you sign in — there is no password. Signing in sends a one-time link to that address.
- A first and last name and, optionally, a phone number, asked for once after your first sign-in.
- Your saved searches: the search criteria themselves, how often you want to hear about matches, and which listings we have already emailed you about, so the same home is not sent twice.
- The homes you save or react to — Love, Like, or Pass — and a snapshot of that home’s price and address as it stood when you reacted.
Automatically
- Ordinary web server records from our hosting provider: IP address, the pages requested, timestamps, and browser user-agent. The contact forms also read the connection IP briefly to rate-limit submissions from a single address.
- If you use the plain-language search box, the text of that query is sent to an AI provider to be turned into search filters. Type an address or a name into it and that is what gets sent, so treat it as a search box rather than a message to us.
This site carries no advertising or analytics trackers. There is no Google Analytics, no Tag Manager, no advertising pixel, and no third-party session recording anywhere in it, so there is no cross-site profile of your browsing being built here.
What we do with it
- Answer you. A form submission is routed to one of the team’s licensed agents, and our inside sales agent is alerted alongside them, so somebody actually responds.
- Do the real estate work you asked for — valuing a home, lining up showings, or sending listings that match what you told us you wanted.
- Run your account: keep you signed in, save your searches and favourites, and email you new matches at the frequency you chose.
- Send the email you asked for, and only that: the alerts your saved searches generate, the newsletter if you subscribed, and the sign-in links you request.
- Keep the site working and defensible — server logs, rate limiting, and diagnosing faults.
If you are already a client of ours working a transaction on the team’s portal, and you sign in here with the same email address, the homes you save and react to on this site are added to your file there so the agent you are already working with can see what you are actually looking at. That flows one way, from this site to that file, and it does not work in reverse.
Who else touches it
We use outside services to run this site, and the ones below receive some of the information above in order to do their job. Each has its own privacy terms.
- Our customer relationship manager, where form submissions land as a contact record with notes, and from which the team’s alert texts are sent. This is the same system the team uses for its other work, so a submission here reaches the team in one place rather than a second silo.
- Our accounts and database provider, which holds sign-in records, saved searches, favourites and reactions.
- Our email provider, which delivers listing alerts, the newsletter and sign-in links.
- Our listings data provider, which supplies MLS listing data and listing photographs from the Honolulu board. Listing pages and searches query it; your name and contact details are not sent to it.
- An AI provider, which receives the text of a plain-language search query in order to turn it into filters.
- Our map provider, or OpenStreetMap. Loading a map on a listing or rentals page fetches map tiles from them, which means your browser contacts them directly and they see your IP address.
- Our hosting provider, which serves the site and keeps standard server logs.
We may also disclose information where the law requires it, or where we need to in order to establish or defend a legal claim.
Your choices
- Do not fill in the form. Nothing on this site requires an account or a submission to browse listings, read a guide, or look at the market figures.
- Leave the phone field blank. It is optional on every form, and without a consent tick we will not call or text a number you did give.
- Every listing-alert and newsletter email carries a working unsubscribe link, and one click is enough — you do not need to be signed in to use it.
- Change or delete a saved search, or turn its alerts off, from your account at any time.
- Reply STOP to any text message from us to stop the texts.
- Ask us to correct or delete what we hold about you, using the contact details below, and we will do it where we are not required to keep it.
Security, and its limits
The site is served over HTTPS. Account data is held per-user in our database and scoped so one account cannot read another’s. Sign-in is by one-time link to your email address, so there is no password of yours for us to lose. Team credentials and API keys stay server-side and are never sent to your browser.
None of which is a guarantee. No website or transmission over the internet is completely secure, and we cannot promise that information sent to us or held by us will never be accessed by someone who should not have it. Please do not send us anything sensitive — a Social Security number, a bank account, a full date of birth — through a form on this site. When a transaction needs those, your agent and escrow will tell you the secure way to send them.
Children
This site is meant for adults doing adult business, and it is not directed at children under 13. We do not knowingly collect personal information from anyone under 13. If you believe a child has sent us something, contact us and we will delete it.
Changes to this policy
When this changes, the new version goes up on this page and the effective date at the top changes with it. If a change materially affects how we use information we already hold, we will say so more loudly than a date change.
Contacting us about this
Email is the fastest route, and there is a form on the contact page if you would rather use one.
daniel@uluteam.comThe Ulu Team, Keller Williams Honolulu, Kapolei, HawaiʻiContact form →